Clarifying Shampoos for Buildup, Hard Water & Scalp Reset

Frequently Asked Questions

• 1. How often should you use a clarifying shampoo?

  If you swim, use styling products, or have an oily scalp, often it is recommended to use a clarifying shampoo once a week. For more damaged or curly hair, it is recommended 2-3 times a month.

• 2. Does clarifying shampoo remove hard water buildup?

  Not all clarifying shampoos are the same. Clarifying shampoos are designed to remove buildup from products, silicones, waxes, and minerals. Chelating shampoos go a step further by binding to and removing hard water minerals and heavy metals. All chelating shampoos clarify, but not all clarifying shampoos chelate. If you live in an area with hard water, look for a formula that does both.

• 3. Can you use clarifying shampoo on colour-treated hair?

  Yes, but it should be used sparingly. Clarifying shampoos can help remove buildup on colour-treated hair, but because they cleanse more deeply, frequent use may cause colour to fade faster. Choosing a colour-safe clarifying shampoo and following with a hydrating conditioner or mask can help maintain hair health and vibrancy.

• 4. What is the difference between clarifying shampoo and regular shampoo?

  Clarifying shampoos are specifically formulated to clear buildup and remove any residue from styling products. They prevent bacterial buildup on the scalp, create volume, restore your hair’s pH, and prepare hair for colouring services. Regular shampoos are more gentle on the hair and can be used more frequently to remove daily dirt and oil and help maintain hair's natural balance.

• 5. Should you use clarifying shampoo before colouring your hair?

  Yes! Using a clarifying shampoo before colouring your hair can help remove product buildup, excess oils, and mineral residue so the colour can absorb more evenly. It’s best to use it 1–2 days before your appointment rather than immediately beforehand, as a freshly stripped scalp may become more sensitive during the colouring process.