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Diversity, Equity and Inclusion
Our culture is built on respect. We recognize the unique needs, perspectives and potential of the communities we serve. Hiring talented people with a wide range of experience, backgrounds and abilities helps us discover new ways of thinking and fosters a culture of inclusion. Regardless of background, age, religion, race, ethnicity, culture, ability, gender identity or sexual orientation, we welcome you at Chatters.
To champion our ongoing efforts towards creating a world of limitless beauty, we have formed a Diversity, Equity & Inclusion (DEI) Committee comprised of team members from diverse backgrounds across all areas of the organization.
The mission of the Chatters Diversity, Equity & Inclusion Committee is to promote and advance diversity, equity and inclusion issues in the company and the hair and beauty industry.
The DEI Committee identifies areas for improvement and creates action plans by educating our internal team members and partnering with our larger communities. Explore some of the ways we’re taking action.
Services
Safe spaces allow everyone to feel their most beautiful, authentic selves. We’ve collaborated with key partners to help guide our journey towards more inclusive experiences.
We partnered with the Dress Code Project to elevate our salon experiences. Guests now enjoy inclusive salon services with genderless haircuts for every customer. Haircut prices are determined by the length of hair and the amount of time needed to complete the service. Our employees are encouraged to express themselves authentically while representing Chatters.
To further understand the needs of the 2SLGBTQI+ community, we are also proud to partner with Redken and It Gets Better Canada to upskill over 850 Chatters team members in 2023.
Spaces
To ensure our salon spaces are accessible and inclusive, we are working towards elevated, spacious new salon concepts with accessibility in mind.
In addition to upgrading our salons, we launched a more accessible online experience at chatters.ca for enhanced visibility through colour usage and live text features.
Philanthropy
Chatters has partnered with It Gets Better Canada to provide support for members of the 2SLGBTQI+ community.
It Gets Better Canada is a registered charity that envisions a day when no young person in Canada feels marginalized, isolated, excluded or rejected because of their sexual orientation or gender identification.
Stylist Picks
We know the power of our favourite products. The ones that make you not only look good but feel incredible too! At Chatters, we strive to bring that beautiful feeling to everybody and every body. Beauty Has No Boundaries here and there are limitless options to explore.
We asked our Stylists and Beauty Consultants which products they reach for to feel beautiful. Read on to discover their must-haves (and maybe find your new go-to!)
