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Chatters Reward Program

Tier 1

VIP
All members begin at VIP level, regardless of dollars spent. Customers that spend $299 or less on retail and/or service within 12 months of sign-up receive $10 off Retail and/or Service for every 5,000 points redeemed.

You must reach a minimum of 5,000 points before eligible to redeem.

When 5000 points are reached, you may redeem points for: $10 off retail or service.

Tier 2

VIP Gold
Customer must be a (VIP) Tier 1 customer, and spend $300 on Retail or Service in a one year period to achieve this level. Customers that spend $300 - $599 on Retail and/or Service within 12 months receive $12.50 off Retail and/or Service for every 5,000 points they redeem.

You must reach a minimum of 5,000 points before eligible to redeem.

When 5000 points are reached, you may redeem points for: $12.50 off retail or service.

Tier 3

VIP Platinum
Customer must be a (VIP Gold) Tier 2 customer, and spend $600 on Retail or Service in a one year period to achieve this level. Customers that spend $600 or more on Retail and/or Service within 12 months receive $15 off Retail and/or Service for every 5,000 points they redeem.

You must reach a minimum of 5,000 points before eligible to redeem.

When 5000 points are reached, you may redeem points for: $15 off retail or service.

Sign Up

Chatters Reward Card sign-up is available in-store only at all Chatters locations.

Once enrolled in our program, your membership is valid at all Chatters locations and points will be added automatically with each in-store purchase.

Earned/Redeemed

Points are earned at a rate of 10 points for every $1 spent on Retail and/or Service, for all tier levels.

Points are not earned on items such as Gift Card purchases, donations, etc.

Points can be redeemed on both Retail and Service purchases.


You have 12 months from time of sign-up to achieve the above minimum spends in order to maintain your Tier status, otherwise you will automatically be downgraded.

For example, all VIP Gold Members must spend a minimum $300 in the 12 month period following VIP Gold achievement, to remain a VIP Gold member. They will remain at this level for a minimum of one year. If after the 12 month period following the attainment of VIP Gold, $300 minimum spend is not reached, they will automatically be downgraded to VIP.

*Chatters Reward Points are earned and redeemed in-store only at this time.

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