FAQ

• Why should I download the Chatters App?

  Book your hair appointments, shop product, keep track of your Loyalty points and orders! 

• Is the app free to download?

  Yes, the Chatters App is free to download

• Do I need an account to use the app?

  No, you can use the App as a Guest, but we encourage you to create an account for the optimal Chatters experience!

• I forgot my password, what should I do?

  Click the password reset button and we will send you steps on how to set up a new one!

• Can I use my existing website account in the app?

  Yes! Your app and website account credentials will be the same 

• Will my loyalty account and rewards transfer to the app?

  Yes! All rewards will be available across both the website and the app